Privacy Policy

At myQA.team (“SnapReport,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and role. This information is necessary to provide our services and personalize your experience.

Usage Data

We collect information about how you interact with our platform, including audit reports created, training videos generated, and feature usage patterns. This data helps us improve our services.

Audit & Quality Data

When you use our Audit Assistant, Video Learning, or Report Generator features, you may upload images, voice recordings, documents, and other quality-related content. This data is processed through our anonymization layer before any AI analysis occurs.

2. How We Use Your Information

• To provide, maintain, and improve our quality management platform
• To generate audit reports, training materials, and compliance documents
• To communicate with you about your account, updates, and support requests
• To ensure the security and integrity of our services
• To comply with legal obligations and applicable regulations

3. Data Anonymization & AI Processing

All quality data passes through a dedicated anonymization layer before reaching our AI systems. Personally identifiable information (PII) is stripped automatically, ensuring the AI processes context and quality indicators — not personal identities. You retain full control over what data is stored and can delete it at any time.

4. Data Storage & Hosting

All data is stored on eco-friendly European servers powered by renewable energy. We use AES-256 encryption at rest and TLS 1.3 encryption in transit. Our infrastructure is designed with ISO 27001 principles to meet the highest security standards.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data only in the following circumstances:

• With service providers who assist in operating our platform, under strict data processing agreements
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of myQA.team, our users, or the public

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to certain processing activities
• Receive your data in a portable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@myqa.team.

7. Cookies

We use essential cookies to ensure the proper functioning of our platform. We do not use tracking or advertising cookies. For more details, you may request our Cookie Policy by contacting us.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the “Last updated” date above.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@myqa.team.